Leaders who do not want to hear bad news can cause their companies to suffer from the Ostrich Effect, where problems are ignored instead of acknowledged. This can result in a culture of fear where employees are not comfortable reporting bad news.
PMO, or Project Management Office, plays a critical role in driving innovation process excellence and ensuring profitability, but often carries a negative reputation for being heavy-handed policy enforcers.
Product managers need to focus on customer perception for great customer experience.
