Product and Service Innovation

Pertains to the development of new or improved products and services, including methodologies and lifecycle management.

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Value Chain

The sequence of activities and processes that add value to the goods and services in a company.

Usability

Usability - The ease of use and learnability of a human-made object such as a tool or device.

Tangible

Having physical form.

Speakers

A speaker finishes the invention of a phrase or sentence that wasn't completed by the time unexpectedly jumps, or pauses.

Service Innovation

Service innovation creates customer value by enhancing customer experience via new services, and/or service delivery channels and processes.

Redesign

The process of changing the design of an application or product so that it looks better and is easier to use.

Product Improvement

Product improvement refers to reforming current products in your product line by boosting their functions and features.

Product Lifecycle

The product lifecycle is the entire journey a product takes from production to sale, continuing to after-sales and end-of-life.

Platform Innovation

Platform innovation refers to the process of creating a development platform, ...

New Products

A good, service, or idea that is perceived by some potential customers as new.

New Services

A new or improved service delivered to a customer or market which costs less to operate, or sells at a higher margin.

Modular

Developed as a unit, in such a way that it can be used individually to carry out a specific function; an independent whole, not depending on other parts.

Materials

Raw substances or parts used for producing final products.

Lifecycle Management

Lifecycle Management refers to the efficient monitoring and maintenance of a system or product. A product is continually iterated, developed, and improved based on an understanding of it's lifecycle.

Experience Design

Experience Design is the practice of creating meaningful and memorable interactions that engage users at every touchpoint with a brand or service.

Customization

Customization: Tailoring products or services to meet individual customer preferences or requirements.

Logistics Innovation

Logistics Innovation is the application of novel methods to improve efficiency, speed, and reliability in the supply chain and distribution.

Wireframe

Wireframe

A wireframe is a two-dimensional outline of a website or app and thereby provides a clear overview of the layout, user flow and structure.

Simulation of a Service Experience

Essentially a prototype of a service experience, the simulation may consist of role play or a full-scale example of a service delivery.

Product Refinement

Product Refinement

Product Refinement is the process of making incremental improvements to an existing product. It happens after opportunity identification, when the innovator improves a prototype.

Product Launch

Product Launch is the process of introducing a new product to the market, from initial development and testing to final release.

Product Innovation

Product innovation is the process of introducing new products or significantly improving existing products to meet customer needs and preferences.

Product Development

Product development is the process of creating a new product that is ready to be launched. It includes research, design, prototyping, testing, and production to bring the product to market.