Simulation of a Service Experience
Essentially a prototype of a service experience, the simulation may consist of role play or a full-scale example of a service delivery.
✅ Related keywords: prototype, MVP, service innovation
📖 What is the Simulation of a Service Experience?
Essentially a prototype of a service experience, the simulation may consist of role play or a full-scale example of a service delivery. Simulations are a highly effective way to communicate the service experience to stakeholders.