Social media is more than just a platform for broadcasting messages. In order to unlock the full potential, businesses need to create solutions for customers' social problems, according to Harvard's Mikołaj Piskorski.
Learn about creative problem solving techniques and methodologies that can help your business evolve and adapt to changes in your industry.
Innovation requires system thinking and a common language to facilitate communication. Capturing tacit knowledge, sharing intelligence, and combining atoms and bits are critical in attaining dynamic tension and sustained innovation.