Hackathons are workshops where groups come together to solve problems or create innovations, often in a competitive format. They are a great way to generate ideas quickly and foster collaboration and research skills.
Invention and innovation are scientifically distinct concepts that have an impact on strategy. Inventions are greenfield opportunities and create their own market, while innovations penetrate developed markets and may face competition.
Customer satisfaction is crucial for service organizations, as satisfied customers are more likely to remain loyal and recommend services to others.
