Where to innovate - Process Innovation explained

Process innovation aims to improve an organization's production or delivery methods by introducing new equipment, techniques or software. This can lead to decreased costs, increased efficiency, and higher quality products. Process innovation is different from continuous improvement as it involves the total replacement of existing business processes with a new one. It is important to differentiate between process and organizational innovation, as both intend to decrease costs through new and more efficient ways of production, delivery, and internal organization. By implementing process innovation, organizations see significant increases in their KPIs.