Tracking Time - How Should My Organization Do It?

When new customers work with Innotas' Customer Success Managers, they are advised on time management for their IT resources. But they may not be aware of the benefits of tracking time, or what different activities to track. Innotas' managers help customers track time for benefits like dividing time spent on different activities, identifying problematic systems, and historical views of resource allocation. Tracking is categorized into project work, maintenance work, and administrative work. The final step is determining what to track and how granularly to track each activity type.