Roadblocks contain undesirable features that affect overall performance and the achievement of goals.
A strategic planning tool used to give depth and coherent understanding of different aspects of a system or plan. They are usually presented as grid or table-based. Visual tools for strategic planning include menus, value chain, PESTLE analysis, SWOT analysis, the Business Model Canvas, and the Balanced Scorecard.
Insights, information, or input from product or service users about their experiences, good or bad.
Essentially a prototype of a service experience, the simulation may consist of role play or a full-scale example of a service delivery.
Australian cricket coach, Darren Lehmann, may need to reinvent himself according to team performance manager Pat Howard. Here's a 3-step approach he could take.