Should you Engage with Your Company Beyond your Job Description?
Engaged employees are beneficial to an organization in terms of increased efficiency and financial results. On the employee side, emotional commitment and going beyond job descriptions can lead to rewards, such as better customer service, higher satisfaction, and more career opportunities. However, companies cannot expect engagement unless they provide initiatives and incentives that match the employee's personality and preferences. Access, contribution, and collaboration are essential management tools that must be in place for engagement to be rewarding. By providing transparency, internal communication, leadership examples, and sponsorship, companies can incentivize deeper commitment and gamify processes for sustained involvement.