Getting Your Tone Right in Written Communications

Good communication is essential to effective management, but writing professional emails can be a challenge. Understanding your audience and adjusting your language appropriately is key. If in doubt, sticking to formal language is a safe bet. Always proofread your emails for tone and grammatical errors. Taking a break before responding to emotionally charged messages can be helpful. Finally, make an effort to phrase things in a positive way, even when giving constructive feedback.