What Is The Service Innovation Process?

What Is The Service Innovation Process?

Service Innovation involves the process of enhancing or creating new services to better serve customers. This can lead to a long-term competitive advantage for businesses. Service design and new service development are crucial aspects of this process. By adopting a service-based strategy, businesses can improve service offerings, cost framework, delivery method, and technology. Service innovation can occur in non-service sectors as well, such as manufacturing companies diversifying their supply portfolio with value-added services. The focus should be on finding opportunities for service innovation rather than just on the services themselves. MIT ID Innovation offers courses on service innovation to help students learn about and contribute to the process.

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More Innovation Resources:

Portfolio Management Reporting Doesn’t Have to be Painful

A new interactive Gated Project Dashboard in Planview Enterprise assists PMOs in resource allocation and aligning project efforts with strategic goals.

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Filtering Ideas to Find the Very Best Ones

Learn how to filter and evaluate your generated ideas using these techniques to ensure that you only pursue those with the most potential.

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Why an Innovation Strategy is Essential for Your Business

To achieve growth and stay competitive through innovation, businesses need a well-defined innovation-specific strategy. An effective innovation strategy requires measurable goals, allocation of resources and a feedback loop to track progress.

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