Types of innovation

Types of innovation

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More Innovation Resources:

3 Customer Experience Strategy Lessons in Healthcare.gov by Woody Bendle

Learn customer experience (CEM) lessons from the failed rollout of healthcare.gov: don't underestimate peak demand, stress-test peak demand, and have backup plans for worst-case scenarios.

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Jobs to Be Done (JTBD) Frequently Asked Questions - Innovation Training

Jobs to Be Done (JTBD) Frequently Asked Questions - Innovation Training

Find out about the most commonly asked questions regarding Jobs to be Done theory (JTBD) and how it can be used to improve customer satisfaction and loyalty.

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The need for Transformational Innovation

Transformational innovation is necessary for organizations to find a new or repositioned value proposition. It requires bold leadership and a compelling narrative.

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