The Roi Of Costcos Employee Suggestion Program

The Roi Of Costcos Employee Suggestion Program

Costco's low turnover rates are due to making employee empowerment a core value. Their Employee Suggestion Program encourages staff to make suggestions to improve processes, with incentives and autonomy provided at branch level. The results include energy savings from installing solar panels and skylights, reduced fuel consumption by simplifying packing boxes, and reducing transport costs by switching from round to square cashew canisters. The program delivers a solid ROI, which is evident in the successes of other companies such as SEPHORA's Idea Central Program and Amazon Prime's idea of generating 5 billion in revenue.

View

More Innovation Resources:

Quality Culture: Getting it right the first time

Quality culture and MVP may seem like conflicting management strategies, but they share a common goal of continuous improvement.

View

Innovation in the consumer packaged goods industry

View

Using Systematic Innovation on Digital Assets

Learn how to apply SIT innovation techniques to digital assets like websites, social media applications, and mobile apps to unlock more value for your customers and engage them more effectively.

View