Successful Software Implementation: How to Maximize Value and Outcomes

Implementing new software across an organization requires more than just buying the technology and training people how to use it. To ensure success and achieve business outcomes, organizations must view their journey as three interdependent stages: methodology, implementation, and governance. First, organizations need to take an organizational approach to executing their processes with defined methodology. Next, they must implement the required changes and setups needed to match the methodology, while addressing the people challenge. Finally, governance helps verify that the implementation sticks as a regular operation, utilizing the defined technology to achieve the desired outcomes. Neglecting any of these stages can lead to low adoption, staff overhead, and failure to meet objectives.