Lessons Learned from Successful Employee Suggestion Programs - ESP Ninja

Lessons Learned from Successful Employee Suggestion Programs - ESP Ninja

Employee suggestion programs can help drive innovation in organizations. Amazon utilized a suggestion box feature on their internal website to come up with the idea for Amazon Prime, which has been a huge success. Starbucks launched MyStarbucksIdea.com, an online suggestion box, allowing customers to share and vote on ideas, leading to the implementation of over 277 ideas. IBM launched ThinkPlace, a website where employees suggest innovations, leading to over 18,000 employee ideas and recognition of hundreds of IBM employees as innovators. Organizations should actively encourage and respond to ideas and suggestions from employees and customers.

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More Innovation Resources:

The Six Step Innovation Lifecycle

Innovation is a continuous activity that goes through six steps: Identifying a Problem to Solve, Identifying a Process that Works for You, Engaging Others in the Process, Empowering Groups of People to Build Ideas into Projects, Evaluate and Prioritize, and Idea Implementation.

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Why Now Is the Time for “Open Innovation’

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Internal Innovation Networks - foundation for success

Before launching external innovation programs, companies should establish functional internal innovation networks to foster collaboration and provide support for these programs.

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