Disruptive innovation is rare among established industry players because they are comfortable with current practices. Incremental innovation is easier and fits within existing frameworks. Companies seeking disruption should consider creating new businesses.
Engaging staff to improve operations is a hot trend. Suggestion boxes are a widely used method, but planning is key to success.
Learn how crowdsourcing can benefit your travel brand by improving customer service, reducing costs, enhancing security, and embracing new technology.
