Learn from these product failures – Ford’s Edsel, Colgate Kitchen Entrees, New Coke, Premier Smokeless Cigarettes, and BIC Disposable Underwear – on what not to do when innovating.
Dealing with unhappy clients is inevitable for any business owner, but there are certain steps that can be taken to resolve the situation. Paul Matthews shares his step-by-step guide to effectively dealing with unhappy clients.
Kanban can simplify ITSM processes. New Kanban board templates based on ITIL guidelines offer visibility and clarity for teams, managers, and executives, resulting in faster resolution times and reduced costs.
