Issues are generally used to manage bugs in software, but it can be understood as a problem point.
De-risking: Reducing uncertainty and potential negative impacts on an innovation or project to increase its chances of success.
Innovation Self-Assessment: A tool to evaluate an organization's innovation capabilities and identify areas for improvement.
Government Innovation: The process and outcome of public agencies implementing new, effective solutions to meet societal needs and enhance services.
Tom Kelley from IDEO explains that design thinking is a mindset that can be applied to any challenge. He discusses the importance of observing and listening to people and encourages creativity by letting people act as though they are already having creative thoughts.