Issues are generally used to manage bugs in software, but it can be understood as a problem point.
Human-Centered Design: A creative approach to problem-solving that starts with the people you're designing for and ends with tailored solutions.
Insights, information, or input from product or service users about their experiences, good or bad.
Examples are specific illustrations that embody or clarify a concept, method, or phenomenon, serving as practical references for application.
Tom Kelley from IDEO explains that design thinking is a mindset that can be applied to any challenge. He discusses the importance of observing and listening to people and encourages creativity by letting people act as though they are already having creative thoughts.
