Issues are generally used to manage bugs in software, but it can be understood as a problem point.
Gaining feedback from your customers on your product benefits your product development and future offerings.
Innovation frameworks are structured guidelines used to steer the process of ideating, developing, and implementing new solutions.
Intentional: Deliberate actions aimed at achieving specific innovative outcomes.
Tom Kelley from IDEO explains that design thinking is a mindset that can be applied to any challenge. He discusses the importance of observing and listening to people and encourages creativity by letting people act as though they are already having creative thoughts.
