Issues are generally used to manage bugs in software, but it can be understood as a problem point.
Design-driven: An approach prioritizing user experience and design at the core of product development and organizational strategy.
Ground rules are agreed-upon principles that set the framework for behavior and interactions within a group, ensuring a productive environment.
Finding new opportunities in new markets that can be turned into innovations for the company.
Tom Kelley from IDEO explains that design thinking is a mindset that can be applied to any challenge. He discusses the importance of observing and listening to people and encourages creativity by letting people act as though they are already having creative thoughts.