Death to the Suggestion-Box: Why Digital is the Way to Go

McKinsey & Company states that traditional business structures and the digital culture we live in are responsible for the three biggest cultural problems in organizations: nondigital overall culture, siloed mindsets and behavior, and aversion to risk. Digital suggestion boxes can help overcome these challenges by empowering front-line employees to take risks, breaking down silos and increasing internal communication, and promoting a top-down support system that prioritizes a digital agenda.