Innovation requires system thinking and a common language to facilitate communication. Capturing tacit knowledge, sharing intelligence, and combining atoms and bits are critical in attaining dynamic tension and sustained innovation.
CSAA Insurance Group, a 100-year-old company, shows how an established company can transform its culture and turn it into a competitive advantage by empowering employees to generate ideas and implementing them.
Knowing when to quit a failing innovation project is important, but many people find it difficult due to the fear of failure.
