6 Ways to make process improvement a shared business goal

Process improvement involves optimizing business systems for higher standards of speed, quality, and efficiency. However, lack of a shared commitment and vision is the main reason some attempts to improve business processes fail. To ensure success, it is crucial that everyone in the business understands what's at stake, has a process improvement strategy in place, recognizes that process improvement is an ongoing practice, commits to regular and open communication, prioritizes process improvement goals, and finds the best process improvement methodology for their company. Some case studies demonstrate how to get employees on board with process improvement, such as the South African home improvement company Massbuild and Adidas, which adopted an open communication approach.