Why Isn’t Your Suggestion Box Working?

The suggestion box has a long history, going back to the 18th century in England and Japan and becoming popular in the US during World War II. Today, the suggestion box has evolved to take many different forms, including pulse surveys, employee engagement tools, and idea collection software. Despite its somewhat outdated reputation, the suggestion box remains a powerful tool for idea management and can inspire innovation, detect problems and bottlenecks, boost employee morale, and improve communication and company culture. To make the suggestion box work for your business, you need to define your goals, plan out your approach, and choose the right tools to use.