What are the Types of Service Innovation?

With the advent of digital upstarts, the growth prospects and bottom lines of several service businesses are under threat. These digital upstarts leverage technology updates and leverage consumer behavior data to develop customer-friendly innovative services, which are superior to the existing ones. Service innovation has become common across all industries and has been modifying the way companies serve customers. This article explores some of the most path-breaking service innovations such as voice recognition banking application, AI-powered chatbots, Uber, Airbnb, and AmazonSmile. Service innovation can help organizations in customer retention and acquisition, but it requires a professional course in service innovation. MIT ID Innovation provides comprehensive course structures to help individuals enhance their creative mindset and come up with innovative solutions.