Companies need to invest in employee engagement and happiness to retain their best employees, but happiness and engagement are not the same thing. Employees can be happy but not engaged, engaged but not happy, or both.
Mick Simonelli, an innovation thought leader talks about the challenges of innovation in the insurance industry, highlighting the urgent need for change and transformational leadership.
Dr. John Kotter's 8-step process for Change Management remains valuable for organizations. It focuses on teamwork, transparency, and communication to promote success.
