Want to come up with new and innovative ideas? Woody Bendle has a creative thinking exercise called "That’s just the way it is" which helps identify opportunities for innovation by challenging existing conventions.
Innovative ideas may face opposition, but the key to success is checking if the idea aligns with the organization's goals early on in the innovation journey.
Technology evolution and client demands are disrupting traditional professional services, and PSOs must be ready to adapt to new delivery methods and supplier-client relationships.
