Santa's elves were struggling to organize millions of requests, until they found Planview AdaptiveWork. They now have customizable dashboards and child happiness and joy have improved.
Innovation is a tricky thing to get right, and there have been some notorious product flops. However, new best practices and solutions are being developed to help companies reduce their failure rates.
Successful innovation teams are made up of diverse people with a common purpose, who communicate openly and have realistic expectations.