Business Flow: Watch the Baton, Not the Runner

Innovation requires businesses to focus on their unique value proposition while cultivating a lean culture to prioritize delivery and flow over busyness and efficiency. Chris Hefley lays out three strategies to keep business flow moving, including starting with visibility through visual kanban boards, limiting work in process to prevent overburdening and sacrificing valuable employees, and creating a sustainable cultural shift to prioritize delivery and flow. This allows for opportunities for continuous improvement, higher quality, and more productive employees.