Are Your Employees Happy or Engaged?
Employee loyalty is wavering due to the disenchantment of workers with their employers and the cutting back of employee benefits. Companies face shortages in certain fields and have begun reversing the trend of the recent decades by investing in employee engagement and happiness. Happy employees are not necessarily engaged, and engaged employees are not necessarily happy. Herzberg's Two-factor theory explains that taking care of hygiene factors is necessary to keep employees happy, while recognition, advancement, and growth opportunities can make them engaged. Fairness, collaboration, communication, and clarity about the company's direction are also crucial for employee engagement. It's essential to make employees feel happy and engaged to build a great business.