7 Ways to Appeal to Your Customers through IoT

7 Ways to Appeal to Your Customers through IoT

The impact of IoT on customer service is just beginning to be felt. With the proliferation of interconnected devices, machines and objects, firms can gain deeper insights into customer preferences, opinions and needs, thus enabling them to tailor their products and services accordingly. IoT also offers automation of customer service requests, making it possible to solve issues in seconds rather than minutes. However, the race to adopt more sophisticated systems also raises the need for experts who can diagnose failures across multiple systems.

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How a Milestone Trend Analysis Works

How a Milestone Trend Analysis Works

Trend analysis is a method of tracking a project’s progress versus its actual situation. It helps in monitoring the health of any particular project.

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6 Reasons Why You Need an Idea Management Platform (Updated)

An idea management platform offers a solution to capture and facilitate problem-solving within companies. It encourages inclusivity and promotes innovative thinking by allowing everyone to contribute.

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Searching for innovative opportunities? These 7 sources will boost your creativity

Understanding the sources of innovative ideas is crucial for successful innovation management. Peter F. Drucker proposed Seven Sources of Innovative Opportunity which provide inspiration and direction for companies to leverage innovation in their business.

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