6 ServiceNow Integration Use Cases to Improve Software Delivery Efficiency

6 ServiceNow Integration Use Cases to Improve Software Delivery Efficiency

The article discusses six new ServiceNow integration patterns that help organizations improve software delivery efficiency and business outcomes. These integration patterns utilize cross-tool integration to improve the flow of work, prevent data discrepancies, and eliminate costly human error. The patterns include ServiceNow to Agile Planning & Issue Tracking to Test Management, ServiceNow to Agile Planning & Issue Tracking, Demand Management to Agile Planning, Release Automation to ServiceNow, ServiceNow Agile Development (SDLC) to another Agile Planning & Issues Tracking Tool, and Test Management to ServiceNow Agile Development. Integration between ServiceNow and Agile planning tools helps improve ticket resolution, work prioritization and transparency, feature creation from PPM, and defect resolution.

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