Design thinking is a human-centered problem-solving method that balances users' needs, commercial viability, and technological possibility. This article outlines the five steps of the design thinking process.
Celonis, Europe's latest tech unicorn, has developed a process mining solution to optimize business processes by reconstructing and analyzing them on the basis of digital traces in IT systems.
The 4th Industrial Revolution will result in new job avenues and the displacement of white-collar jobs. Reskilling and upskilling of employees will be required to keep up with the changes.