Frontline Employees

Frontline employees are workers directly interacting with customers, pivotal in driving operational success and gathering insights.

More Innovation Glossaries

Startup Mindset

A framework that emphasizes speed, flexibility, and a willingness to take risks—qualities that are integral to successful start-up businesses.

Innovation Failures

Innovation failures are unsuccessful attempts to bring new ideas to market, often leading to valuable lessons and future improvement.

Virtual Reality

Virtual reality (VR) is a simulated world that can be similar to or completely different from the real world.

Top Frontline Employees Resources

Innovators are Unreasonable Networkers

Innovators are Unreasonable Networkers

Innovation thrives when people with different experiences and interests interact and exchange new ideas. The best innovators have active networks outside their industry or geography and resist the temptation to merely adapt to current conditions.

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