What You Can Learn From Disgruntled Employees
CEOs and top managers often fear listening to their employees due to the overload of irrelevant ideas that may result, but ignoring disgruntled employees can exacerbate fundamental issues. Providing a frame for idea collection by focusing on specific challenges, setting achievable goals, putting successful ideas into action, and communicating successes can increase employee engagement, satisfaction, and innovation. Idea Management systems like Ideanote can help collect valuable ideas.