What is Flow and Why it Matters

Understanding flow in knowledge work is crucial for efficient and consistent delivery. While it may be easy to identify bottlenecks in tangible deliverables, such as a car assembly line, visualizing and managing flow in knowledge work can be more challenging. Kanban boards can help identify flow problems and manage queues and work in process to increase throughput, improve quality and achieve better consistency. Limiting work in process and managing queues can influence flow, helping teams to become more effective in completing tasks.