What has the inclusion of KM in ISO 9001 :2015 brought?

ISO 9001:2015 quality standards have made managing knowledge a requirement for certification, prompting organizations to invest in knowledge management practices. The clause on Organizational Knowledge specifies expectations for managing this resource, which is similar to knowledge management processes. Organizations are audited for evidence of identifying knowledge topics, assigning responsibility, creating procedures, and generating plans for knowledge retention and transfer. These regulations provide a basis for the knowledge management process and can help organizations address challenges and weaknesses. Proven practices and processes, along with appropriate technology and adoption strategy, are needed to meet organizational knowledge requirement.