The value @mentions bring to Knowledge Sharing?

Today’s worker is used to instant information sharing and quick reactions. Social media has introduced new behaviours that are changing the way knowledge is shared, such as collaboration and transparency. Knowledge sharing software needs to incorporate features and practices from social media platforms, such as @mentions, tagging, and messaging, to facilitate these behaviours. The difference between a social media network and a knowledge sharing network needs to be clear to avoid mixed behaviour. @mentions deliver value by bringing attention to strategic information, decreasing the number of emails sent, and increasing engagement.