Crowdsourcing employee ideas can result in increased engagement and better customer service. Creating a thoughtful crowdsourcing program focused on employees is necessary for success.
A study on the contents of American handbags (and their male counterpart, the "murse") reveals potential for innovation in this market, from physical design to digital integration.
Internal product feedback is often neglected, but it can help in getting an overall view of the product, improving employee productivity by 20-25%, and correcting mistakes before launch.
