Crowdsourcing is crucial to the future of education, especially in online education where it is necessary for solving problems, verifying complex data, and integrating universities with the community.
Product managers need to focus on customer perception for great customer experience.
Prioritizing product features is a challenge. Existing frameworks do not provide enough information to quantify the benefits of a feature. Outcome-Driven Innovation (ODI) is a prioritization process based on customer needs.