Make Your OKRs Customer-Centric and Let the Value Flow

Make Your OKRs Customer-Centric and Let the Value Flow

Organizations are turning to OKRs (objectives and key results) to align software delivery with business results and improve customer experience. The OKR software market is projected to grow by 13.73% CAGR by 2027. However, companies must avoid using OKRs as a tool to micromanage teams and deliverables, and must concentrate on value stream metrics known as Flow Metrics, which are used to measure software portfolios against business results. Leadership must ensure end-to-end visibility into system flow from a customer perspective to help teams manage their bottlenecks. By using OKRs in conjunction with Flow Metrics, companies can achieve ongoing success.

View

More Innovation Resources:

The ultimate guide to idea management on Microsoft Teams

Microsoft Teams, the most populated online collaboration tool, offers a perfect space for company-wide idea-generation enabling leadership to collaborate on a global scale with their employees.

View
Know The Design Thinking Principles

Know The Design Thinking Principles

Design thinking is a problem-solving approach that considers the user's needs to create desirable, feasible, and viable solutions.

View

Innovate on Purpose: Book Review

Discover the seven principles of innovation that made Steve Jobs and Apple so successful in this book by Carmine Gallo.

View