How Premera Blue Cross Uses Innovation Software to Drive Employee Engagement

How Premera Blue Cross Uses Innovation Software to Drive Employee Engagement

Premera Blue Cross engaged their employees in generating new ideas for improving healthcare and customer experience. They used Planview IdeaPlace innovation management solution to crowdsource ideas from their 3,200 employees, including 900 telecommuters, and four campuses. The Test Kitchen of IdeaPlace involved Iron Chefs, Recipe categories, and Ingredients for collaboration on new ideas. Over 70% of the employees participated and generated 450 new ideas in four days. After reviewing nearly 11,000 votes using IdeaPlace's pairwise comparison, a cross-functional committee of executives prioritized and promoted the best ideas. As a result, Premera employees continue bringing new ideas to improve customer experience.

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Improving Flow through Integration in Santa’s Workshop: A Fictional Case Study

Improving Flow through Integration in Santa’s Workshop: A Fictional Case Study

How can Santa's Workshop keep up with the demands of a booming population? A Value Stream Architecture diagram can provide insights on how to improve the flow of value through the workshop, and achieve speed through integration.

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Citizen Crowds Can Make a Big Impact on Elections

Crowdsourcing has become an effective tool for businesses and the public sector to connect with people, develop stronger bonds and yield insights.

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Five Tactics to Prioritize What’s Important

Five Tactics to Prioritize What’s Important

Effective prioritization involves eliminating interruptions, taking time to review, being willing to revise, not letting deadlines rule, and building a better system.

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