Fake Social Media Hall of Fame by Erica Friedman

Erica Friedman discusses the worst social media practices that lead to fake interactions and bad customer experiences. From making readers copy and paste referrals to the use of fake hashtags, these practices damage trust in businesses. Additionally, companies that don't acknowledge customer responses and those that ask followers to like a post, including third-party endorsements, also make the list. This article provides insights into how to avoid fake social media interactions and keep customers happy.