The question "What are we trying to achieve?" is a powerful strategic thinking tool that helps create strategy, prioritize, focus work, produce metrics, gain supporters, and grow in influence.
Design thinking is a customer-centered approach to innovation that involves problem-solving, empathy, experimentation, collaboration, and a human-centered focus.
Guardrails for decision-making can protect businesses from taking unnecessary risks. Netlfix’s context, not control mentality allows for decision-making guardrails that guide their employees toward good practices while giving them freedom to make independent decisions with responsibility.